.Digital Print & CNC Solutions is a registered company with the Information Commissioners Office.

Objectives are to

To collect and use personal information fairly and transparently by providing access to personal data retained and provide greater choice and control over how it’s used.

Who is responsible for what personal data is collected, how it’s retained and how it’s processed:

Digital Print & CNC Solutions have assigned a Data Controller, responsible for data collection, manual processing and the protection of personal information. The Data Controller will make information available to its data subjects on request (the individuals whom the data relates to), so far as practicable or when legally obliged to do so.

• The name of Digital Print & CNC Solutions Data Controller and Data Protection Officer is Mr Stephen Gill, Director.

 Tel: 07760763876

Responsibilities of the Data Controller:

• What information is being collected

• Who collects it

• How it’s collected

• Why it’s being collected

• How it will be used

• Who it will be shared with

• How it is protected

• What will be the effect of this on the individuals concerned

• If the intended use is likely to cause individuals to object or complain

What personal information is being collected:

Digital Print & CNC Solutions collect and retain the following information:

• Company name

• Contact names

• Contact address

• Telephone number

• Contact Email address 

• Purchasing history with Digital Print & CNC Solutions

• Your industry sector

Request For Consent:

The European Union General Data Protection Regulation (GDPR), regulated by the Information Commissioners Office sets a high standard for consent. Consent means offering people genuine choice and control over how organisations use data. Consent requires a positive opt-in and not any pre-ticked boxes or any other method of consent by default.         

Digital Print & CNC Solutions wants to keep its customers informed of promotions on products and services which offer cost effective production solutions to help save money and increase profitability. To do that we need to ask for your consent to process specifically your contact information with your purchasing trends (what you buy from us and how often) to identify who would best benefit from any particular promotion. This very basic marketing supports us both by offering you savings and benefits on consumables, hardware and technical support which helps secure your purchasing loyalty with us while at the same time keeping you informed and up to date of the latest in CNC production technology.

If following consent Digital Print & CNC Solutions  do not contact you promoting its products and services for a period greater than 16 months your consent will need to be re-sought.

You have the right to request the Data Controller at Digital Print & CNC Solutions, to stop processing your personal data by withdrawing consent. You can withdraw consent  in full, for example you may wish to be contacted by Email only and by no other means when promoting our products and services

Who collects the personal information:

On the permission of the subject all employees of Digital Print & CNC Solutions collect information detailed above as and when required under the instruction and supervision of The Data Controller.

How is the personal information collected:

• On permission of the subject in person

• On permission of the subject by telephone

• On permission of the subject through Precision CNC  website 

• On permission of the subject through Email

• On permission of the subject through the process of opening an account

• On permission of the subject when placing an order

• On permission of the subject when requesting technical support

• On permission of the subject when inquiring about products and services

 Contact information is obtained directly from the data subject through methods listed above. Contact information is also obtained from publicly accessible sources like advertisements, database listings and internet websites and not always directly from the data subject. In such a case the subject will be contacted and consent sought before being included in any further promotional processing. The personal information retained is not collected through observation, by tracking people online or by smart devices. It’s not derived from combining other data sets and it’s not inferred by automated processing using algorithms to analyse a variety of data, such as social media, location data and records of purchases elsewhere to profile business’s or people. Why do we collect your personal information: For the sole action or business of marketing, informing and promoting products and services supplied by Digital Print & CNC Solutions.

How do we use your personal information:

Your personal information, contact details and purchasing (what you buy from us and how often) are used for accounting purposes and the sole action or business of informing and promoting our products and services through the following methods -

• Postal Mail marketing 

• Email marketing

• Telephone marketing

Your contact information and purchasing history (what you buy from us and how often) are manually processed by Digital Print & CNC Solutions only. Digital Print & CNC Solutions do not carry out any automated processing, decision making or profiling of personal data.

Who will your personal information be shared with:                                                                                                                                                                                                     

Digital Print & CNC Solutions will not share or impart any personal information to any third party for processing or profiling or for any other use unless legally obliged to do so.

How is my personal information protected:                                                                                                                                                                                                                   

Personal information is stored locally at Digital Print & CNC Solutions electronically and has secured access by authorised personnel only. Information is not stored, duplicated or backed up to any on line storage facility.

How long will my personal information be retained for:

Information is held for the duration of a business’s solvency until it ceases to trade or a request is made to withdraw consent in part or in full.

Your right to view, change or amend personal information retained or to withdraw consent in part or in full:                                                                                                          

To view your personal information retained by Digital Print & CNC Solutions, contact The Data Controller and ask for an ‘Information Subject Access Request’ form to complete. Information will be provided without delay and at the latest within  30 Days of  receipt.

You are entitled to request any personal contact information be rectified if it is inaccurate or incomplete. Any request must be written and addressed to The Data Controller which will be responded to within one month of receipt.

The right to erasure does not provide an absolute ‘right to be forgotten’. You have a right to have personal data erased to prevent it being processed when you withdraw consent. You can withdraw consent in part or in full, for ex-ample you may wish to be contacted by Email only when marketing our products and services. To make a request to withdraw consent please contact Digital Print & CNC Solutions Data Controller.

Digital Print & CNC Solutions reserves the right to terminate any agreement to sell too or support if any request of change or amendment to information limits, impairs or prevents its ability to provide an appropriate and adequate standard of service using our existing systems and procedures going forward.